Amazon Contact?

L Sean Kennedy liam at
Wed Aug 25 22:40:55 UTC 2021

Any other ISPs that are having this issue with Amazon Prime Video, please
contact me for real time help off-list.  It does appear that several of the
reports also involve other streaming platforms, but at least for Amazon I
can get a ticket open to investigate.

There are probably some updates needed to the document and
I will reach out to Mike H separately about that, but those updates may not
happen in real time.


Em qua., 25 de ago. de 2021 às 16:41, Stephen Fulton <sf at>

> I'll try and beat Mike to this:
> The above has contact info for a number of orgs to resolve geolocation &
> VPN problems, including Amazon.  Work in progress.
> -- Stephen
> On 2021-08-25 15:55, Chris Cappuccio wrote:
> > Looking to see if I can get someone at Amazon to help. Amazon Video is
> starting to think our CGN exit range is a VPN service (It isn't)
> >
> > Chris
> >
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