Amazon Prime Video IP reputation

Nathan Gerencser ngerencser at
Mon Aug 23 15:18:40 UTC 2021

Geoguard takes care of Amazon and are usually responsive.

noc at<mailto:noc at>

Nathan Gerencser, Network Engineer
MetaLINK Technologies

From: NANOG < at> On Behalf Of Josh Luthman
Sent: Monday, August 23, 2021 8:47 AM
To: Eric C. Miller <eric at>
Cc: nanog at
Subject: Re: Amazon Prime Video IP reputation

I've had a couple calls over the weekend from customers that got blocked.  Was there any resolution to this or place to contact them?  TBW page is only a link to the forums.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <eric at<mailto:eric at>> wrote:
We found that<> seems to match up with the CGNATs that we are having the most trouble with. They indicated a 1-3 day turnaround in responding to mis-classifications. We might have to make a habit of calling them every 30 minutes until they do something.

From: NANOG < at< at>> On Behalf Of Joshua Stump
Sent: Wednesday, August 18, 2021 1:40 PM
To: nanog at<mailto:nanog at>
Subject: RE: Amazon Prime Video IP reputation

I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime, HBO Max, and Hulu confirmed. Just started within the last couple days.

Joshua Stump
Network Admin

From: NANOG < at< at>> On Behalf Of Eric C. Miller
Sent: Tuesday, August 17, 2021 7:31 PM
To: NANOG <nanog at<mailto:nanog at>>
Subject: Amazon Prime Video IP reputation

Does anybody know which IP reputation service Amazon uses for Prime video? Within the last couple of hours several of our CGNAT publics are showing up as VPN or proxy when someone tries to watch Amazon video.

Any help would be appreciated!

Thank you!
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