AT&T TV ISP Support

Wed Sep 9 19:12:12 UTC 2020

Hello All,

Does anyone have reliable contact info for AT&T TV's ISP support? We are an ISP experiencing issues providing internet connectivity to AT&T TV boxes and we aren't having any luck reaching the correct support for this issue within AT&T TV's support structure. Has anyone worked with AT&T TV's support at the carrier level? Standard residential tech support has no idea how to assist us and is getting the run-around when they try to escalate the issue. We have tried reaching out to noc at att.net<mailto:noc at att.net> but they will not respond to our requests.

Thanks in advance,

Brian Pierce
Network Technician
bpierce at consolidated.coop<mailto:bpierce at consolidated.coop>

Consolidated Cooperative
consolidated.coop<http://consolidated.coop/>

Electric | Fiber | Gas
A Touchstone Energy* Cooperative
Light up your life.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20200909/e6d469b7/attachment.html>