DE-CIX - Wednesday 11:00am - 1:30pm Eastern

Thomas King thomas.king at de-cix.net
Thu Oct 29 22:25:14 UTC 2020


Hi Matt,

 

please open a ticket with support at de-cix.net and/or call +1-212-796-6914 so that we can have a direct communication with you. We will work with you on resolving the issue right away.

 

Best regards,

Thomas


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Dr. Thomas King

Chief Technology Officer (CTO)

 

DE-CIX Management GmbH | Lindleystraße 12 | 60314 Frankfurt am Main | Germany | www.de-cix.net |

Phone +49 69 1730902 87 | Mobile +49 175 1161428 | Fax +49 69 4056 2716 | thomas.king at de-cix.net |

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Join us on the journey at https://withoutyou.de-cix.net

 

 

From: NANOG <nanog-bounces+thomas.king=de-cix.net at nanog.org> on behalf of Matt Harris <matt at netfire.net>
Date: Thursday, 29. October 2020 at 23:19
To: Matt Hoppes <mattlists at rivervalleyinternet.net>
Cc: North American Network Operators' Group <nanog at nanog.org>
Subject: Re: DE-CIX - Wednesday 11:00am - 1:30pm Eastern

 

Matt Harris​
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On Thu, Oct 29, 2020 at 11:10 AM Matt Hoppes <mattlists at rivervalleyinternet.net> wrote:

Hi Ed,
Thank you for that clarification.

On 10/29/20 12:05 PM, Ed dAgostino wrote:
> All,
> 
> 
> For clarification, DE-CIX New York operates over a dozen switches as 
> part of our local switch fabric.   ONE of our switches malfunctioned for 
> about a two hour period  prior to rebooting and that caused problems for 
> customer networks connected to that switch during that period.   All 
> other switches were not impacted and the DE-CIX New York exchange did 
> not go down.
> 
> 
> Ed d'Agostino

 

It looks as though something's going on again right now. I just lost sessions to one of the two route servers, and some but not all of my other peers on DE-CIX NY. 

 

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