Phoenix-IX Contact

Mon Nov 16 22:23:27 UTC 2020

Great news! Paul is attempting to respond! His email, including NANOG bounce is included below.

Paul, thanks for reaching out!

—
Kate

##
> On Nov 16, 2020, at 12:32, Paul Emmons <paul at emmons.mx> wrote:
> 
> Sorry to blast everyone that posted,  But I guess I am still awaiting moderator approval to post.
> 
> Your mail to 'NANOG' with the subject
> 
>     Re: Phoenix-IX Contact
> 
> Is being held until the list moderator can review it for approval.
> 
> The reason it is being held:
> 
>     Post to moderated list
> I swear everytime I try to do something about the IX it gets . . .  squashed.
> 
> -------- Forwarded Message --------
> Subject:	Re: Phoenix-IX Contact
> Date: 	Mon, 16 Nov 2020 13:03:58 -0700
> From: 	Paul Emmons <paul at gldlholdings.com> <mailto:paul at gldlholdings.com>
> To: 	nanog at nanog.org <mailto:nanog at nanog.org>
> 
> Hello All!
> 
> I've been out of the loop here and but have some updates.
> 
> There was a change last spring and I moved on to other projects.  But that hasn't worked out for the IX.  
> 
> I  have regained access to all of the elements, including the email and voip.  Let me reach out to each of you offline in the coming days.
> 
> I have been able to reach out to a few locals that are willing to help get the project back up to where it needs to be.
> 
> If I haven;t reached out to you in the next 48 hours or you have something urgent, please reach out to me here (my personal email) or via the Phoenix-IX Contacts
> 
> peering at phoenix-ix.net <mailto:peering at phoenix-ix.net>
> +1 602 688-6414
> 
> ~Paul Emmons

###

> On Nov 16, 2020, at 11:23, Neil Hanlon <neil at shrug.pw> wrote:
> 
> While I agree it is objectively irresponsible to abandon a project without passing it to another, I think that possibly in this situation we don't know all the details?
> 
> 2020 has been a difficult year for everyone. Perhaps Paul (and whomever else may be responsible for Phoenix-IX) were subject to things this year beyond their control which led them to be unable to work on the project and unable to transfer it, either.. unfortunate, yes.. but not malicious surely.
> 
> If Paul _is_ reading these messages.. I think support is the best path forward.. If there are things that can be done to assist/take over the IX... maybe that would help (as you, Kate, had offered towards the beginning of this all). Though of course, the first step is _reaching_ them... Maybe this can be turned into a "win" for everyone. So: Paul/Phoenix-IX -- let the NANOG community know how they/we can help.
> 
> --
> Neil
> 
> On Mon, Nov 16, 2020 at 2:05 PM Kate Gerry <kgerry at outlook.com <mailto:kgerry at outlook.com>> wrote:
> An update on my side, we reached out to PhoenixNAP, one of the Phoenix-IX's vendors.
> 
> PhoenixNAP reached out all of their contacts at Phoenix-IX and have received no response. They are in as much of the dark as the rest of us. I feel like I'm on the Ghost ship Phoenix-IX.
> 
> What I don't understand, is how somebody could abandon a project without passing it to another person or entity. This is extremely irresponsible.
> 
> —
> Kate
> 
>> On Nov 12, 2020, at 05:11, Marcus Josephson <mjosephson at inap.com <mailto:mjosephson at inap.com>> wrote:
>> 
>> I tried to get a link to PHX-IX for months. Never heard back from them, went with Digital Realty Phoenix
>>  
>>  
>> From: NANOG <nanog-bounces+mjosephson=inap.com at nanog.org <mailto:nanog-bounces+mjosephson=inap.com at nanog.org>> On Behalf Of Kate Gerry
>> Sent: Tuesday, November 10, 2020 11:06 AM
>> To: Matt Hoppes <mattlists at rivervalleyinternet.net <mailto:mattlists at rivervalleyinternet.net>>
>> Cc: nanog at nanog.org <mailto:nanog at nanog.org> list <nanog at nanog.org <mailto:nanog at nanog.org>>
>> Subject: Re: Phoenix-IX Contact
>>  
>> Matt,
>>  
>> I am running on a huge assumption here, but I think Phoenix-IX runs on donated infrastructure. From what I recall, there was only an NRC to join Phoenix-IX.
>>  
>> And in regards to Walt's suggestion, it looks like HE already started one with Stellar Technologies. https://48ix.net <https://48ix.net/> but it is only in a single facility. So until that IX grows, both in peers and footprint, I'm stuck on Phoenix-IX.
>>  
>> I have wondered what happens if a participant storms the IX. Will somebody appear? Because attempts to reach their NOC/peering handles has resulted in a lack of response.
>>  
>> I also wonder how the other Ninja-IX exchanges are running, I haven't heard anything about them, is there the same lack of communication? Or do those have a local staff?
>>  
>> —
>> Kate
>> 
>> 
>> On Nov 10, 2020, at 06:15, Matt Hoppes <mattlists at rivervalleyinternet.net <mailto:mattlists at rivervalleyinternet.net>> wrote:
>>  
>> How is the IX still running?  Surely someone must be paying colo rent?
>> 
>> On 11/10/20 9:03 AM, Eric Kuhnke wrote:
>> 
>> Always a good time for network operators to consider the risks of having any one person as a single point of failure for something kind of important:
>> https://en.wikipedia.org/wiki/Bus_factor <https://en.wikipedia.org/wiki/Bus_factor>
>> Disaster recovery and continuity of business plans should always include the concept of what if some percentage of the key team members were to be suddenly unavailable permanently (the Malaysian airline incident, for example).
>> On Mon, Nov 9, 2020 at 8:08 PM Kate Gerry <kgerry at outlook.com <mailto:kgerry at outlook.com <mailto:kgerry at outlook.com%20%3cmailto:kgerry at outlook.com>>> wrote:
>>    Is there anybody else even there? I thought that it was all Paul's show!
>>    If I was able to (as in, had access to), I would offer to help/run
>>    with the IX. I may live in California, but it's a realistic car trip
>>    back and forth to Phoenix.
>>    --
>>    Kate
>> 
>>    On Nov 9, 2020, at 17:58, Mike Hammett <nanog at ics-il.net
>>    <mailto:nanog at ics-il.net <mailto:nanog at ics-il.net%0b%C2%A0%C2%A0%C2%A0%3cmailto:nanog at ics-il.net>>> wrote:
>> 
>>    Paul's LinkedIn seems to show that he checked out in April. Let me
>>    know if you have any success reaching anyone there.
>> 
>> 
>> 
>>    -----
>>    Mike Hammett
>>    Intelligent Computing Solutions <http://www.ics-il.com/ <http://www.ics-il.com/>>
>>    <https://www.facebook.com/ICSIL <https://www.facebook.com/ICSIL>><https://plus.google.com/+IntelligentComputingSolutionsDeKalb <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>><https://www.linkedin.com/company/intelligent-computing-solutions <https://www.linkedin.com/company/intelligent-computing-solutions>><https://twitter.com/ICSIL <https://twitter.com/ICSIL>>
>>    Midwest Internet Exchange <http://www.midwest-ix.com/ <http://www.midwest-ix.com/>>
>>    <https://www.facebook.com/mdwestix <https://www.facebook.com/mdwestix>><https://www.linkedin.com/company/midwest-internet-exchange <https://www.linkedin.com/company/midwest-internet-exchange>><https://twitter.com/mdwestix <https://twitter.com/mdwestix>>
>>    The Brothers WISP <http://www.thebrotherswisp.com/ <http://www.thebrotherswisp.com/>>
>>    <https://www.facebook.com/thebrotherswisp <https://www.facebook.com/thebrotherswisp>><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>>
>>    ------------------------------------------------------------------------
>>    *From:*"Kate Gerry" <kgerry at outlook.com <mailto:kgerry at outlook.com <mailto:kgerry at outlook.com%20%3cmailto:kgerry at outlook.com>>>
>>    *To:*"Bill Woodcock" <woody at pch.net <mailto:woody at pch.net <mailto:woody at pch.net%20%3cmailto:woody at pch.net>>>
>>    *Cc:*nanog at nanog.org <mailto:nanog at nanog.org> <mailto:nanog at nanog.org <mailto:nanog at nanog.org>>
>>    *Sent:*Monday, November 9, 2020 5:44:42 PM
>>    *Subject:*Re: Phoenix-IX Contact
>> 
>>    Just a heads-up, I never heard a word from anybody at Phoenix-IX.
>> 
>>    Is there anybody still running the IX? Or is it just on autopilot?
>>    It'd be nice if anybody had some information on whatever happened
>>    to Paul. Hopefully he is okay!
>> 
>>    --
>>    Kate
>> 
>>        On Sep 14, 2020, at 13:33, Kate Gerry <kgerry at outlook.com
>>        <mailto:kgerry at outlook.com <mailto:kgerry at outlook.com%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%3cmailto:kgerry at outlook.com>>> wrote:
>> 
>>        Thank Bill! I've been trying to reach Paul for ages now,
>>        hopefully he pops back up again. We want to upgrade.
>> 
>>        On an unrelated note, it looks like somebody has their ticket
>>        system subscribed to the list... Awesome.
>> 
>>            *From: *Dating Support <dating.support at csvwebsupport.com
>>            <mailto:dating.support at csvwebsupport.com <mailto:dating.support at csvwebsupport.com%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%3cmailto:dating.support at csvwebsupport.com>>>
>>            *Subject: **[#WQV-291-95071]: Phoenix-IX Contact*
>>            *Date: *September 14, 2020 at 12:43:20 PDT
>>            *To: *kgerry at outlook.com <mailto:*kgerry at outlook.com> <mailto:kgerry at outlook.com <mailto:kgerry at outlook.com>>
>>            *Reply-To: *dating.support at csvwebsupport.com <mailto:*dating.support at csvwebsupport.com>
>>            <mailto:dating.support at csvwebsupport.com <mailto:dating.support at csvwebsupport.com>>
>> 
>>            Kate Gerry,
>> 
>>            Thank you for contacting us. This is an automated response
>>            confirming the receipt of your ticket. Our team will get
>>            back to you within 24 hours.
>> 
>> 
>>        --
>>        Kate
>> 
>> 
>>            On Sep 14, 2020, at 12:48, Bill Woodcock <woody at pch.net
>>            <mailto:woody at pch.net <mailto:woody at pch.net%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%3cmailto:woody at pch.net>>> wrote:
>> 
>> 
>> 
>>                On Sep 14, 2020, at 9:31 PM, Kate Gerry
>>                <kgerry at outlook.com <mailto:kgerry at outlook.com <mailto:kgerry at outlook.com%20%3cmailto:kgerry at outlook.com>>> wrote:
>> 
>>                Does anybody have a contact who works at Phoenix-IX? I
>>                have been attempting to reach somebody there for a
>>                while now without any luck.
>> 
>>                Attempts to each out topeering at phoenix-ix.net <mailto:topeering at phoenix-ix.net>
>>                <mailto:peering at phoenix-ix.net <mailto:peering at phoenix-ix.net>>as well as Ninja-IX
>>                have been without any luck. We also tried reaching out
>>                to Paul Emmons via LinkedIn mail and never received a
>>                response.
>> 
>> 
>>            Paul is the correct person.
>> 
>>                                           -Bill
> 

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