Disney+ Geolocation (again)

Jeff Mansukhani jeff at mansukhani.net
Thu Nov 12 23:49:40 UTC 2020

Specifically for Network Operators, you may email 
TechOps-Distribution at disneystreaming.com for technical issues relating 
to Disney+.  Hope this helps.



------ Original Message ------
From: "Seth Mattinen" <sethm at rollernet.us>
To: "Nanog at nanog.org" <Nanog at nanog.org>
Sent: 11/8/2020 9:20:17 AM
Subject: Re: Disney+ Geolocation (again)

>On 11/8/20 8:58 AM, Mike Hammett wrote:
>>  Ugh, they used to.
>>  I can't stand these consumer-focused organizations that are
>>  irresponsible to the greater operator community.
>I was told to go to help.disneyplus.com to resolve this, which just
>gives you the "you're on a VPN" page if you type in "error 73". I called
>anyway, and as I assumed they can't help me as an ISP calling in. (I did
>test to confirm with a friend's account but I'm not the account holder.)
>Even then, that doesn't help the overall "yeah our service works with
>every major streaming service *except* Disney+, so if you use them
>you'll have to call to convince them you're not using a VPN."
>This isn't even a new network, I've had allocated to me
>since 2005. Why people insist on reinventing the geolocation wheel is
>beyond me.

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