Disney+ Geolocation (again)

Mike Hammett nanog at ics-il.net
Sun Nov 8 19:00:13 UTC 2020

Did you ask what the correct avenue was? I'm assuming you did. I'm also assuming they were of no additional help. 

Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Seth Mattinen" <sethm at rollernet.us> 
To: Nanog at nanog.org 
Sent: Sunday, November 8, 2020 11:20:17 AM 
Subject: Re: Disney+ Geolocation (again) 

On 11/8/20 8:58 AM, Mike Hammett wrote: 
> Ugh, they used to. 
> I can't stand these consumer-focused organizations that are 
> irresponsible to the greater operator community. 

I was told to go to help.disneyplus.com to resolve this, which just 
gives you the "you're on a VPN" page if you type in "error 73". I called 
anyway, and as I assumed they can't help me as an ISP calling in. (I did 
test to confirm with a friend's account but I'm not the account holder.) 
Even then, that doesn't help the overall "yeah our service works with 
every major streaming service *except* Disney+, so if you use them 
you'll have to call to convince them you're not using a VPN." 

This isn't even a new network, I've had allocated to me 
since 2005. Why people insist on reinventing the geolocation wheel is 
beyond me. 


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