Contact at Ubiquiti Networks?
nuno at hashpower.pt
Sat May 30 18:37:52 UTC 2020
Ubiquity is definitely a NO GO.
They RMA/Support is either NON EXISTENT or Anedotic.
Got broken/failed equipment in the Spanish distributor for more than 10 months waiting for repair or replacement, they simply say its Ubiquity to blame...
Anyways, i don't care and just requested a full refund on the products... If i was waiting for a replacement i would be dead already :)
And all this is a shame, i started to use Ubnt a long ago... around 2008...
----- Original Message -----
> From: "Mike Hammett" <nanog at ics-il.net>
> To: "j k" <jsklein at gmail.com>
> Cc: "North American Network Operators' Group" <nanog at nanog.org>
> Sent: Monday, 25 May, 2020 21:21:00
> Subject: Re: Contact at Ubiquiti Networks?
> The company has mostly fallen apart. Their sales are going up, but their
> responsiveness and customer support have been declining over the last five
> Mike Hammett
> [ http://www.ics-il.com/ | Intelligent Computing Solutions ]
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> From: "j k" <jsklein at gmail.com>
> To: "NANOG list" <nanog at nanog.org>
> Sent: Monday, May 25, 2020 3:16:36 PM
> Subject: Contact at Ubiquiti Networks?
> Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't
> Joe Klein
> "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1)
> "I never lose. I either win or learn" - Nelson Mandela
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