CBS Streaming NOC Contact

Mon May 18 16:59:16 UTC 2020

I have been told the proper way to handle geolocation issues is to open a support ticket by following the "Contact Us" instructions here: https://cbsi.secure.force.com/CBSi/KnowledgeHome?referer=cbs.com%2Faa

Once that's done if you don't get help in a reasonable timeframe, let me know your support ticket information and I'll attempt to escalate it.
     Steve

> On May 18, 2020, at 9:21 AM, Jesse DuPont <jesse.dupont at celeritycorp.net> wrote:
> 
> Good morning. Does anyone have an email contact for CBS All Access streaming NOC? We're struggling with what appear to be some geo-location issues - our info is right on all the known geo-location providers, but we're still struggling with some of our IP blocks being unable to stream from CBS.
> -- 
> 
> Jesse DuPont
> Owner / Network Architect
> email: jesse.dupont at celeritycorp.net
> Celerity Networks LLC / Celerity Broadband LLC
> Like us! facebook.com/celeritynetworksllc
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>