Fwd: Internet operations during pandemics

Wed Mar 18 22:23:27 UTC 2020

Did other folk on nanog-l see the nLnog-l note copied here?
I wonder how folk are planning for things (noted in the slides)
  o  supply chain for parts/equipment
     Wait, I can't get me a new shiny shipped because what??

  o ongoing rollout of new equipment
     I'm deploying next week in KIX, I'm currently in LAX how do I get
there? equipment arrives.. in between...oops!

  o noc/etc support staff
    omg.. wait, I can't have my noc staff in the same room? our 'wfh'
solution is ... wait, where is that?
    how do i get their phone queue sent to them? omg :( <sadness!>

  o services capacity crunches
    I love my shiny new dns service.. .wait, why is there a smoking
hole where my dns servers were?

I think some of this has been discussed (shifts in peaks, leveling of peaks)
Some hasn't really...  I expect that at least sharing some 'err, our
WFH changed now we do: X, Y , Z and use M to get N solved'
could be super cool to discuss/share and iterate for better solutions
for all of our users.

thoughts? :)

thanks!
-chris
(note all the hard work in this message is not mine... thanks Job!)

---------- Forwarded message ---------
From: Job Snijders <job at ntt.net>
Date: Wed, Mar 18, 2020 at 6:02 PM
Subject: Internet operations during pandemics
To: <nlnog at nlnog.net>

Dear all,

I threw together a slidedeck today on the potential impact and second
order effects of COVID-19 on Internet network operations.

    http://instituut.net/~job/netops_during_pandemics.pdf

I hope we together over time can add and extend projections in the deck
on what will happen and how we can mitigate the negative effects on
Internet operations.

We have to answer questions such as:

    1) what problems already exist today because of a few weeks of C19?
    2) What problems are still coming? Will those be localized or globally?
    3) What possible workarounds can we plan for those problems?

I would appreciate feedback, comments, corrections or whatever you want
to tell me. None of us have been in this situation before, so my guess
is as good as yours.

Kind regards,

Job