Mehmet Akcin mehmet at
Fri Jun 12 22:45:02 UTC 2020

hey there,

I just wanted to share my experience dealing with ARIN support this week. I
think it's not very common to see people taking the time to write something
like this but I personally think we should do more often.

It has been long time since I had to deal with RIRs and this week I had to
do several things in ARIN. The support has team was very quick responding,
very useful with their recommendations to my questions, and had a great
attitude towards solving problems. I can certainly say they went above and
beyond when I opened a ticket with wrong request type and they asked me if
they can close it and open a new one for me? I mean.. this is called going
Above and Beyond!

thank you all ARIN support desk and especially Lisa Liedel for this great
experience. and @John Curran <jcurran at> please accept this sincere
thanks on your team's behalf!

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