Reaching out to Sony NOC, resolving DDoS Issues - Need POC

Tue Jan 7 18:21:36 UTC 2020

No, that's only for "Account Takeover".. And those problems we've solved. That was false reports, and we got whitelisted.

However with this issue? They decide to completely ignore the emails, it seems like we're being either spoofed or people are attacking us with Sony's IP space. What happens, is really difficult to determine without some contact with Sony to confirm what's the real problem. But that seems impossible now.
On 07.01.2020 19:16:10, Josh Luthman <josh at imaginenetworksllc.com> wrote:
To be fair they do contact you. It's an automated process that's done daily and it has a light amount of information.

The rest is totally accurate - the Playstation network stuff is an absolute joke (think back to how they were down for MONTHS).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Jan 7, 2020 at 1:14 PM Tony Wicks <tony at wicks.co.nz [mailto:tony at wicks.co.nz]> wrote:

Good luck! I’ve dealt with such PSN IP blocking issues for several years and have found that Sony is the absolute worst possible gaming/content provider I’ve ever dealt with. One company I worked at had to threaten legal action as PSN would block CGN IPv4 addresses on their network and then tell customers to contact the ISP as it’s the ISP’s fault. At the same time PSN would provide no useful or actionable information to the ISP as to why they has implemented almost random IP blocking on their network. Not once was any issue raised in regard to their biggest competitor. The sheer arrogance shown by their management at the time was infuriating, it was a you are not big enough to waste our precious time on attitude.
On Mon, Jan 6, 2020 at 1:27 PM Octolus Development <admin at octolus.net [mailto:admin at octolus.net]> wrote:
Hi all,
We've been trying to get in contact with Sony and/or Akamai to resolve an IP blacklisting issue.
Support is not useful, and our customers are complaining.
If anyone has a POC for somebody over at Sony or PSN who can help us resolve these issues, it would be much appreciated!
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20200107/0cfe4a11/attachment.html>