Are the days of the showpiece NOC office display gone forever?

Wed Dec 16 21:28:40 UTC 2020

>
>  Ideally configured to be actually useful for NOC purposes and also
> something impressive looking for customer tours.
>

Call me crazy, but I have never cared about the second half of that.

On Wed, Dec 16, 2020 at 3:51 PM Eric Kuhnke <eric.kuhnke at gmail.com> wrote:

> With the covid19 situation, obviously lots of ISPs have their NOC
> personnel working from home, with VPN (or remote desktop) access to all the
> internal tools, VoIP at home, etc.
>
> In the traditional sense, by "showpiece NOC" I mean a room designed for
> the purpose of having large situational awareness displays on a wall,
> network weathermaps and charts, alerting systems, composed of four or more
> big flat panel displays. Ideally configured to be actually useful for NOC
> purposes and also something impressive looking for customer tours.
>
> To what extent potential customers find that sort of thing to be a
> signifier of seriousness on the part of an ISP, I suppose depends on what
> sort of customers they are, and their relative degree of technical
> sophistication.
>
> Are the days of such an environment gone forever?
>
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20201216/83db9e49/attachment.html>