Hulu Proxy Blocking our IP's

Thu Dec 3 17:23:01 UTC 2020

They emailed back now and said there was a problem on their end yesterday
which has now been resolved.

They also said that none of our IP's fell under their block/proxy list.

On Thu, Dec 3, 2020 at 10:34 AM Josh Luthman <josh at imaginenetworksllc.com>
wrote:

> It might be a blanket error for VPN/proxy/geolocation.  Keep in mind that
> error is consumer facing.
>
> Josh Luthman
> 24/7 Help Desk: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Thu, Dec 3, 2020 at 11:33 AM Darin Steffl <darin.steffl at mnwifi.com>
> wrote:
>
>> It shouldn't be a geolocation issue. It gives a proxy error on IP's that
>> worked fine for years.
>>
>> I'll try that too though.
>>
>> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <josh at imaginenetworksllc.com>
>> wrote:
>>
>>> >Hulu: ipadmin at hulu.com, also see Digital Envoy above
>>>
>>> Digital Envoy  - https://www.digitalelement.com/contact-us/
>>>
>>> Josh Luthman
>>> 24/7 Help Desk: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>> On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <darin.steffl at mnwifi.com>
>>> wrote:
>>>
>>>> Josh,
>>>>
>>>> I emailed the correct email address already and got it off that site
>>>> yesterday morning as stated. No response yet.
>>>>
>>>> ipadmin at hulu.com
>>>>
>>>> On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman <
>>>> josh at imaginenetworksllc.com> wrote:
>>>>
>>>>> Hulu is already on this list:
>>>>> http://thebrotherswisp.com/index.php/geo-and-vpn/
>>>>>
>>>>> Josh Luthman
>>>>> 24/7 Help Desk: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>>
>>>>>
>>>>> On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott <
>>>>> scott.pennington at cinbell.com> wrote:
>>>>>
>>>>>> Darin - If you are able to make progress on this, please share back
>>>>>> to the list.   We've recently been getting sporadic complaints of same.   I
>>>>>> did speak to a support agent at hulu who advised they utilize google's geo
>>>>>> database, but haven't been able to get beyond that.
>>>>>>
>>>>>> -Scott
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* NANOG <nanog-bounces+scott.pennington=cinbell.com at nanog.org>
>>>>>> on behalf of Darin Steffl <darin.steffl at mnwifi.com>
>>>>>> *Sent:* Thursday, December 3, 2020 9:37 AM
>>>>>> *To:* North American Network Operators' Group <nanog at nanog.org>
>>>>>> *Subject:* Hulu Proxy Blocking our IP's
>>>>>>
>>>>>> Hey all,
>>>>>>
>>>>>> We are a residential and business ISP. We don't host any servers or
>>>>>> lease our IP space to anyone but ourselves.
>>>>>>
>>>>>> Yesterday we had customers report Hulu was blocking their streaming
>>>>>> with a proxy error. Customer contacted Hulu who blamed us. I emailed the
>>>>>> hulu email yesterday morning and haven't heard a thing back.
>>>>>>
>>>>>> Can someone help get this resolved for us?
>>>>>>
>>>>>> Thank you
>>>>>>
>>>>>> ipadmin at hulu.com
>>>>>>
>>>>>> --
>>>>>> Darin Steffl
>>>>>> Minnesota WiFi
>>>>>> www.mnwifi.com
>>>>>> 507-634-WiFi
>>>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Darin Steffl
>>>> Minnesota WiFi
>>>> www.mnwifi.com
>>>> 507-634-WiFi
>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>>>
>>>

-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
Like us on Facebook <http://www.facebook.com/minnesotawifi>
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