Hulu Proxy Blocking our IP's

Josh Luthman josh at imaginenetworksllc.com
Thu Dec 3 16:34:37 UTC 2020


It might be a blanket error for VPN/proxy/geolocation.  Keep in mind that
error is consumer facing.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Thu, Dec 3, 2020 at 11:33 AM Darin Steffl <darin.steffl at mnwifi.com>
wrote:

> It shouldn't be a geolocation issue. It gives a proxy error on IP's that
> worked fine for years.
>
> I'll try that too though.
>
> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <josh at imaginenetworksllc.com>
> wrote:
>
>> >Hulu: ipadmin at hulu.com, also see Digital Envoy above
>>
>> Digital Envoy  - https://www.digitalelement.com/contact-us/
>>
>> Josh Luthman
>> 24/7 Help Desk: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <darin.steffl at mnwifi.com>
>> wrote:
>>
>>> Josh,
>>>
>>> I emailed the correct email address already and got it off that site
>>> yesterday morning as stated. No response yet.
>>>
>>> ipadmin at hulu.com
>>>
>>> On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman <josh at imaginenetworksllc.com>
>>> wrote:
>>>
>>>> Hulu is already on this list:
>>>> http://thebrotherswisp.com/index.php/geo-and-vpn/
>>>>
>>>> Josh Luthman
>>>> 24/7 Help Desk: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>>
>>>> On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott <
>>>> scott.pennington at cinbell.com> wrote:
>>>>
>>>>> Darin - If you are able to make progress on this, please share back to
>>>>> the list.   We've recently been getting sporadic complaints of same.   I
>>>>> did speak to a support agent at hulu who advised they utilize google's geo
>>>>> database, but haven't been able to get beyond that.
>>>>>
>>>>> -Scott
>>>>>
>>>>> ------------------------------
>>>>> *From:* NANOG <nanog-bounces+scott.pennington=cinbell.com at nanog.org>
>>>>> on behalf of Darin Steffl <darin.steffl at mnwifi.com>
>>>>> *Sent:* Thursday, December 3, 2020 9:37 AM
>>>>> *To:* North American Network Operators' Group <nanog at nanog.org>
>>>>> *Subject:* Hulu Proxy Blocking our IP's
>>>>>
>>>>> Hey all,
>>>>>
>>>>> We are a residential and business ISP. We don't host any servers or
>>>>> lease our IP space to anyone but ourselves.
>>>>>
>>>>> Yesterday we had customers report Hulu was blocking their streaming
>>>>> with a proxy error. Customer contacted Hulu who blamed us. I emailed the
>>>>> hulu email yesterday morning and haven't heard a thing back.
>>>>>
>>>>> Can someone help get this resolved for us?
>>>>>
>>>>> Thank you
>>>>>
>>>>> ipadmin at hulu.com
>>>>>
>>>>> --
>>>>> Darin Steffl
>>>>> Minnesota WiFi
>>>>> www.mnwifi.com
>>>>> 507-634-WiFi
>>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>>>>
>>>>
>>>
>>> --
>>> Darin Steffl
>>> Minnesota WiFi
>>> www.mnwifi.com
>>> 507-634-WiFi
>>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>>
>>
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