Hulu Proxy Blocking our IP's

Darin Steffl darin.steffl at mnwifi.com
Thu Dec 3 16:33:11 UTC 2020


It shouldn't be a geolocation issue. It gives a proxy error on IP's that
worked fine for years.

I'll try that too though.

On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <josh at imaginenetworksllc.com>
wrote:

> >Hulu: ipadmin at hulu.com, also see Digital Envoy above
>
> Digital Envoy  - https://www.digitalelement.com/contact-us/
>
> Josh Luthman
> 24/7 Help Desk: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <darin.steffl at mnwifi.com>
> wrote:
>
>> Josh,
>>
>> I emailed the correct email address already and got it off that site
>> yesterday morning as stated. No response yet.
>>
>> ipadmin at hulu.com
>>
>> On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman <josh at imaginenetworksllc.com>
>> wrote:
>>
>>> Hulu is already on this list:
>>> http://thebrotherswisp.com/index.php/geo-and-vpn/
>>>
>>> Josh Luthman
>>> 24/7 Help Desk: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>> On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott <
>>> scott.pennington at cinbell.com> wrote:
>>>
>>>> Darin - If you are able to make progress on this, please share back to
>>>> the list.   We've recently been getting sporadic complaints of same.   I
>>>> did speak to a support agent at hulu who advised they utilize google's geo
>>>> database, but haven't been able to get beyond that.
>>>>
>>>> -Scott
>>>>
>>>> ------------------------------
>>>> *From:* NANOG <nanog-bounces+scott.pennington=cinbell.com at nanog.org>
>>>> on behalf of Darin Steffl <darin.steffl at mnwifi.com>
>>>> *Sent:* Thursday, December 3, 2020 9:37 AM
>>>> *To:* North American Network Operators' Group <nanog at nanog.org>
>>>> *Subject:* Hulu Proxy Blocking our IP's
>>>>
>>>> Hey all,
>>>>
>>>> We are a residential and business ISP. We don't host any servers or
>>>> lease our IP space to anyone but ourselves.
>>>>
>>>> Yesterday we had customers report Hulu was blocking their streaming
>>>> with a proxy error. Customer contacted Hulu who blamed us. I emailed the
>>>> hulu email yesterday morning and haven't heard a thing back.
>>>>
>>>> Can someone help get this resolved for us?
>>>>
>>>> Thank you
>>>>
>>>> ipadmin at hulu.com
>>>>
>>>> --
>>>> Darin Steffl
>>>> Minnesota WiFi
>>>> www.mnwifi.com
>>>> 507-634-WiFi
>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>>>
>>>
>>
>> --
>> Darin Steffl
>> Minnesota WiFi
>> www.mnwifi.com
>> 507-634-WiFi
>> Like us on Facebook <http://www.facebook.com/minnesotawifi>
>>
>
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