Centurylink having a bad morning?

Drew Weaver drew.weaver at thenap.com
Sun Aug 30 14:01:16 UTC 2020


Something just now changed in this situation and now it seems to have gotten worse.

From: Jason Kuehl <jason.w.kuehl at gmail.com>
Sent: Sunday, August 30, 2020 10:00 AM
To: Drew Weaver <drew.weaver at thenap.com>
Cc: R. Leigh Hennig <leigh at regula.one>; nanog at nanog.org
Subject: Re: Centurylink having a bad morning?

People are rebooting ghosting now.

[cid:image001.png at 01D67EB4.7EBAE940]
https://twitter.com/ir_kujoe/status/1300066569645707265

Seeing other reports of this too.

On Sun, Aug 30, 2020 at 9:45 AM Drew Weaver <drew.weaver at thenap.com<mailto:drew.weaver at thenap.com>> wrote:
That site seems to be just for their cloud products, is there one of these for their actual network?

From: R. Leigh Hennig <leigh at regula.one<mailto:leigh at regula.one>>
Sent: Sunday, August 30, 2020 8:54 AM
To: Drew Weaver <drew.weaver at thenap.com<mailto:drew.weaver at thenap.com>>; nanog at nanog.org<mailto:nanog at nanog.org>
Subject: Re: Centurylink having a bad morning?

Global impact with issues reported by Fastly, Cloudflare, OpenDNS.

https://status.ctl.io/

STARTED

Sun Aug 30 2020 08:13 (EDT)
Sun Aug 30 2020 12:13 (UTC)

AFFECTED SERVICES

External Cloud Network (CA3)

DATE
LATEST UPDATE

Sun Aug 30 2020 08:13 (EDT)
Sun Aug 30 2020 12:13 (UTC) Our technical teams are investigating an issue affecting some services in the CA3 data center. Ensuring the reliability of our services is our top priority. We will continue to provide status updates as this incident progresses. If you need further support, please contact us at help at ctl.io<mailto:help at ctl.io>.



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On Sun, Aug 30, 2020 at 8:14 AM, Drew Weaver via NANOG <nanog at nanog.org<mailto:nanog at nanog.org>> wrote:
Hello,

Woke up this morning to a bunch of reports of issues with connectivity had to shut down some Level3/CTL connections to get it to return to normal.

As of right now their support portal won’t load: https://www.centurylink.com/business/login/

Just wondering what others are seeing.





--
Sincerely,

Jason W Kuehl
Cell 920-419-8983
jason.w.kuehl at gmail.com<mailto:jason.w.kuehl at gmail.com>
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