Cogent sales reps who actually respond

Tue Sep 17 00:23:13 UTC 2019

> If you don’t like Cogent - explain.

Besides the peering issues, they can't stop spamming. If after 20 attempts on the phone you have not picked up, they start to send email.
They abuse whois. They are one of the primary reasons few people put their real phone number in whois.

And I have never talked to that level of incompetence. Tell their sales droids that you want a link over RFC 1149, or that you need BGT (instead of BGP), they will tell you no problem.
Don't even try to ask anything about communities or RPKI; they can't tell the difference between a router and a connected coffee pot. If you must deal with them, record everything.

If someone has a cheap Asterisk trick so when the caller ID says COGENT it goes directly to Lenny I'll take it.

Michel

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