Comcast outages continue even in areas with PG&E power restored

Michael Thomas mike at mtcc.com
Fri Oct 11 23:39:54 UTC 2019


On 10/11/19 4:31 PM, Sean Donelan wrote:
> The FCC asked a half-dozen carriers about their network resilience 
> plans last month.  Comcast was not one of the service providers askedd 
> about their plans.
>
> The FCC should have looked closer at Comcast in California. While it 
> was expected many people would loose home Internet, voice, video 
> service when their Customer Premise Equipment lost power. The FCC no 
> longer requires battery backup for CPE.  That is now a customer 
> responsibility.
>
> It turns out, Comcast's outside plant was woefully unprepared to 
> handle long, i.e. 24 hour, power outages.  And even when power is 
> restored to people's homes, Comcast service is often still down.
>
So I knew that telcos are required to battery backup pots, but are isp's 
too? I have a dinky little provider who also provides pots, but i have 
never been clear whether dsl stays up too in a blackout.

Mike

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