Clueful netops/sysops persons at Canon

Eric Dugas edugas at unknowndevice.ca
Tue Oct 1 19:20:44 UTC 2019


Hello,

One of our customers is having issues with his Canon printers that needs to
connect to https://ugwportal.net for whatever reason. The issue is only
visible from one of our netblock to a few IPs in 202.248.100.0/24. I don't
believe this is a routing issue.

The netblock is routed by Fujitsu's AS2510 and the servers may be even
managed by Fujitsu so I've tried to reach fip-idcstaff at ml.jp.fujitsu.com
and fip-idcstaff at dl.jp.fujitsu.com who are listed as the admin and tech
contact for 202.248.100.0/24 but the tech contact email bounced. The second
address didn't seem to bounce back but I am not convinced we're reaching
the right company/group so I'm trying to find a clueful contact
specifically from Canon in North America or even Europe to take a look help
us find the right group to address the situation.

Thanks in advance
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