softlayer.com

Brian Rak brak at gameservers.com
Fri Mar 22 12:49:23 UTC 2019


I've been trying to reach them regarding an abuse issue, and have 
similarly had no actual luck in reaching their abuse/noc contacts.

On 3/21/2019 9:07 PM, andrew at paolucci.ca wrote:
> SoftLayer was aquirred by IBM, maybe reaching out to their NOC or 
> support would be fruitful. IBM's DNS team is indeed mentioned in 
> SoftLayers WHOIS info.
>
> Have you attempted email the addresses listed in the WHOIS for their ASN?
>
> network:Tech-Contact;I:sysadmins at softlayer.com  <mailto:sysadmins at softlayer.com>
> network:Abuse-Contact;I:abuse at softlayer.com  <mailto:abuse at softlayer.com>
> network:Updated-By:ipadmin at softlayer.com  <mailto:ipadmin at softlayer.com>
>
> *Registrant Contact*
> Registrant Name
> 	Domain Administrator
> Registrant Organization
> 	Softlayer Technologies, Inc.
> Registrant Street
> 	4849 Alpha Road
> Registrant City
> 	Dallas
> Registrant State/Province
> 	TX
> Registrant Postal Code
> 	75244
> Registrant Country
> 	USUnited States
> Registrant Phone
> 	+1.2144420600
> Registrant Email
> 	bjohnson at softlayer.com <mailto:bjohnson at softlayer.com>
>
> *Administrative Contact*
> Admin Name
> 	Grace Micewicz
> Admin Organization
> 	International Business Machines Corporation
> Admin Street
> 	New Orchard Road
> Admin City
> 	Armonk
> Admin State/Province
> 	NY
> Admin Postal Code
> 	10504
> Admin Country
> 	USUnited States
> Admin Phone
> 	+1.9147654227
> Admin Fax
> 	+1.9147654370
> Admin Email
> 	dnsadm at us.ibm.com <mailto:dnsadm at us.ibm.com>
>
>
> Regards.
> Andrew Paolucci
>
>
>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Thursday, March 21, 2019 3:39 PM, John Alcock <john at alcock.org> wrote:
>
>> Still looking for anyone from softlayer.com <http://softlayer.com>
>>
>> It has been a challenge.  Anything hosted by softlayer.com 
>> <http://softlayer.com> is being blocked.
>>
>> Here is a small list so far
>>
>> windowbook.tpondemand.com <http://windowbook.tpondemand.com>
>> ahainstructornetwork.americanheart.org 
>> <http://ahainstructornetwork.americanheart.org>
>> clover.com <http://clover.com>
>> Cebroker.com
>> Softlayer.com
>> indeed.com <http://indeed.com> & Enforce Staffing
>>
>> It is growing every day.
>>
>> John
>>
>>
>> On Wed, Mar 20, 2019 at 12:35 PM John Alcock <john at alcock.org 
>> <mailto:john at alcock.org>> wrote:
>>
>>     Afternoon,
>>
>>     Thought I would start a new thread.  After researching,
>>     traceroutes, etc, I think I found my problem.
>>
>>     9 out of the 10 sites that subscribers on my new block is being
>>     hosted by softlayer.
>>
>>     Anyone on the list have contacts with softlayer. Right now I have
>>     an email to abuse.  The support line will not help me out.
>>
>>     John
>>
>
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