Amazon Prime video NOC contact

Thu Mar 21 18:20:25 UTC 2019

May I have (at least some of) your permission to put this in front of someone at AMZ?

Anne

Anne P. Mitchell, 
Attorney at Law
GDPR, CCPA (CA) & CCDPA (CO) Compliance Consultant
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Legislative Consultant
CEO/President, Institute for Social Internet Public Policy
Board of Directors, Denver Internet Exchange
Board of Directors, Asilomar Microcomputer Workshop
Legal Counsel: The CyberGreen Institute
Legal Counsel: The Earth Law Center
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Ret. Professor of Law, Lincoln Law School of San Jose
Ret. Chair, Asilomar Microcomputer Workshop

> On Mar 21, 2019, at 10:13 AM, Brian Pierce <bpierce at consolidated.coop> wrote:
> 
> Bradley & Davide,
>  
> I work for an ISP located in central Ohio and we’re experiencing the a similar issue with a newly acquired IP Block, it’s flagged as a VPN/Proxy.
> I’ve not had any success trying their forums or trying to climb through their customer service ladder to hope someone knowledgeable receives my ticket.
> Bradley, if you have any contact info I would greatly appreciate a message off list.
> Davide, if you are able to resolve this issue, please advise how you were able to do so.
>  
> From: NANOG <nanog-bounces at nanog.org> On Behalf Of Bradley Burch
> Sent: Wednesday, March 20, 2019 2:28 PM
> To: William Herrin <bill at herrin.us>
> Cc: nanog at nanog.org; davide.gelardi at wt-tech.it
> Subject: Re: Amazon Prime video NOC contact
>  
> ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.
>  
> I have had no luck from that forum.
> Davide, I will contact you off list.
>  
>  
> 
> On Mar 20, 2019, at 2:16 PM, William Herrin <bill at herrin.us> wrote:
> 
> On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi <ml-assoprovider at wt-tech.it> wrote:
> we are an italian ISP/WISP and we are experiecing trouble with Amazon 
> Prime Video. They blocked our customers that cannot view the video. The 
> error says that our IP class is located ouside italy. But this is wrong.
> 
> Have you a contact we can get in touch with?
>  
> Hi Davide,
>  
> You may have some luck here: https://www.amazonforum.com/forums/digital-content/prime-video
>  
> Amazon staff working on Prime Video monitor and respond on that forum. The individuals reading may not be the right people, but they'll likely be on a first name basis with someone who is.
>  
> Regards,
> Bill Herrin
> 
>  
> -- 
> William Herrin ................ herrin at dirtside.com  bill at herrin.us
> Dirtside Systems ......... Web: <http://www.dirtside.com/>