HE.NET Contact / Outage

Mon Jun 3 18:09:53 UTC 2019

We had a similar issue at 5AM Pacific time in Ashburn VA. They blamed it on
a software bug and disabled that feature.

We had another outage at the same time a week before also. They blamed it
on a route table corruption that time.

On Mon, Jun 3, 2019 at 10:06 AM David Deutsch <ddeutsch at televergence.com>
wrote:

> Hi Everyone,
>
> We experienced a pretty bad HE.NET <http://he.net/> outage on Friday, May
> 31st where fiber/BGP were up on our side out of LAX and our route
> advertisements where forwarded to public ASs; however packets stalled
> midway in the HE network.
>
> Urgent calls to their NOC escalating in the morning fell on death ears,
> with replies like "Senior techs aren't available until later in the day".
>
> Can anyone on the list from HE reach out to me directly on the issue
>
> Sincerely,
> David Deutsch
> Televergence CTO
> 646-502-4010
>
>
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