QoS for Office365

Tue Jul 9 14:05:42 UTC 2019

On 9/Jul/19 16:01, Tom Beecher wrote:

>  
>
> But if that language was inserted into the contracts, and you can
> demonstrably prove it's not being done, enforcing contract terms
> should always be done. Depending on the strength of the remedy, could
> have been a lot of free service, enough financial incentive for them
> to MAKE it work correctly, or leverage to open renegotiations for more
> favorable terms for you.

Perhaps plenty of service credits. Anything else would just burn too
much time on either end for no practical outcome.

Mark.