Any detail on 3356 outage this morning?

Tue Feb 5 15:43:53 UTC 2019

Yeah, it was obviously only in Greenwich, UK. :)

-mel via cell

On Feb 5, 2019, at 7:13 AM, David Hubbard <dhubbard at dino.hostasaurus.com<mailto:dhubbard at dino.hostasaurus.com>> wrote:

Curious if anyone has detail on the cause of the CenturyLink/L3 outage this morning?  Their master ticket response is not exactly confidence inspiring; hey, routers nationwide decided to reboot, but don’t worry, service was restored with no manual intervention….

*** CASCADED EXTERNAL NOTES 05-Feb-2019 14:06:31 GMT From CASE: 15846504 - Event
Event Conclusion Summary

Outage Start: February 05, 2019 11:00 GMT
Outage Stop: February 05, 2019 12:37 GMT

Root Cause: Multiple devices rebooted impacting IP services in multiple markets.
Fix Action: Services restored with no CenturyLink intervention.

Reason for Outage (RFO) Summary: On February 05, 2018 at 11:00 GMT, CenturyLink identified a service impact in all markets network wide. The IP NOC reported multiple devices rebooted impacting IP services in multiple markets. Services restored on their with no CenturyLink intervention. The IP NOC engaged the equipment vendor, Tier III Technical Support, and Operations Engineering to conduct a post analysis review of the incident.

This service impact has concluded; if additional issues are experienced, please contact the CenturyLink Repair Center.

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