Ookla geo IP data contact?

Thu Aug 8 22:59:35 UTC 2019

Update is done to Maxmind at

https://support.maxmind.com/geoip-data-correction-request/

One tab for location.. other tab for ISP/Org

---
Colin Legendre
President and CTO

Coextro - Unlimited. Fast. Reliable.
w: www.coextro.com
e: clegendre at coextro.com

p: 647-693-7686 ext.101
m: 416-560-8502
f: 647-693-7601

On Thu, Aug 8, 2019 at 5:23 PM TJ Trout <tj at pcguys.us> wrote:

> How does one request Ookla to update their database to reflect the proper
> whois owner of a netblock? The process must not be automated because these
> netblocks have been under a new name for 3 to 5 years now.
>
> On Thu, Aug 8, 2019, 11:02 AM Josh Luthman <josh at imaginenetworksllc.com>
> wrote:
>
>> The name is from WHOIS records.  The location is from Maxmind.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Thu, Aug 8, 2019 at 1:36 PM TJ Trout <tj at pcguys.us> wrote:
>>
>>> Has anyone had success with getting Ookla / Maxmind to update subnets
>>> whois data? I've submitted the correction request with Maxmind ten times
>>> over the last 5 years and all of our resources still show the previous
>>> allocation owner as the 'isp' when visiting speed test.net
>>>
>>> Thanks
>>>
>>> TJ Trout
>>> Volt Broadband
>>>
>>
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