Ookla geo IP data contact?

TJ Trout tj at pcguys.us
Thu Aug 8 21:21:46 UTC 2019


How does one request Ookla to update their database to reflect the proper
whois owner of a netblock? The process must not be automated because these
netblocks have been under a new name for 3 to 5 years now.

On Thu, Aug 8, 2019, 11:02 AM Josh Luthman <josh at imaginenetworksllc.com>
wrote:

> The name is from WHOIS records.  The location is from Maxmind.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Thu, Aug 8, 2019 at 1:36 PM TJ Trout <tj at pcguys.us> wrote:
>
>> Has anyone had success with getting Ookla / Maxmind to update subnets
>> whois data? I've submitted the correction request with Maxmind ten times
>> over the last 5 years and all of our resources still show the previous
>> allocation owner as the 'isp' when visiting speed test.net
>>
>> Thanks
>>
>> TJ Trout
>> Volt Broadband
>>
>
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