Netflix - wide ranges of wrongly blocked IP ranges

Tue Sep 4 15:30:40 UTC 2018

geosupport at netflix.com are the right folks to help you with this.

In the unlikely event that doesn't get you what you need, or if you
otherwise need to reach someone at Netflix on the CDN side, please use
cdnetops at netflix.com

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Sep 4, 2018 at 5:32 AM, Jürgen Jaritsch <juergen at jaritsch.at> wrote:

> Dear list,
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> is anyone else experiencing massive issues with Netflix caused by wrongly
> blocked IP ranges? Looks like Netflix started to block wide ranges of
> Colt’s IP assignments (EU & Switzerland).
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> I’m in touch with ~400 affected customers which are no longer able to play
> any video on the website (“Ooops, something went wrong - Streaming error.
> Looks like you’re using a Proxy blablabla”).
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> Is someone from Netflix’s NOC on the list? Offnet feedback is welcome -
> I’m able to provide IPs for verification and I’m able to provide proof for
> no proxy configuration from Colt J. They do not use any type of CGNAT …
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> thanks & best regards
>
> JJ
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