Whats going on at Cogent

Wed Oct 17 00:02:22 UTC 2018

But their support daily. They blamed the DC, our suite, the MMR, all in that order. Don’t let them, it was Mia-parched at their core router...

-Ben

> On Oct 16, 2018, at 4:51 PM, Matt Perkins <matt at spectrum.com.au> wrote:
> 
> Oh that's disturbing . We just signed up a few months ago for a circuit at an MMR and are still waiting for delivery.
> 
> Matt.
> 
> 
>> On 17/10/18 10:23 am, Ben Cannon wrote:
>> Oh how funny I’m working on a billing issue with them for a circuit they turned up but didn’t connect to the MMR for 2 months...
>> 
>> 
>> -Ben
>> 
>>> On Oct 16, 2018, at 3:20 PM, Matt Erculiani <merculiani at gmail.com> wrote:
>>> 
>>> Speaking of Cogent service (and I know you guys are watching), I'd love
>>> to get someone's help off-list turning up a p2p that has been moved to
>>> billing despite being told loud and clear it doesn't work. I
>>> half-expected it to not work when I found out there was a type 2
>>> provider involved, but I definitely did not expect to be billed for
>>> it...
>>> 
>>> -Matt
>>>> On Tue, Oct 16, 2018 at 12:09 PM Mike Hammett <nanog at ics-il.net> wrote:
>>>> 
>>>> Agreed. A couple IXes, Cogent, HE, and a couple others. Add more IXes and others as needed. Eyeballs should be fine with the above.
>>>> 
>>>> 
>>>> 
>>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions
>>>> http://www.ics-il.com
>>>> 
>>>> Midwest-IX
>>>> http://www.midwest-ix.com
>>>> 
>>>> ________________________________
>>>> From: "Daniel Corbe" <dcorbe at hammerfiber.com>
>>>> To: "DaKnOb" <daknob.mac at gmail.com>
>>>> Cc: "NANOG" <nanog at nanog.org>
>>>> Sent: Tuesday, October 16, 2018 10:44:10 AM
>>>> Subject: Re: Whats going on at Cogent
>>>> 
>>>> at 11:34 AM, DaKnOb <daknob.mac at gmail.com> wrote:
>>>> 
>>>>> I guess people really don’t like Cogent judging by the fact that one
>>>>> unrelated email caused all this to happen again.. :-)
>>>> Cogent have more pain points on average but they’re still the best option
>>>> for getting to other Cogent customers.  It’s not really hard to design
>>>> around their shortcomings.   I’d rather have 30 small links and be
>>>> well-connected than two large ones and be SOL because someone refuses to
>>>> peer.
>>>> 
>>>> I can’t speak to their MPLS service, because cogent’s the last company I’d
>>>> ever trust with my backbone.
>>>> 
>>>> 
>>>> 
>>>> 
> 
> -- 
> /* Matt Perkins
>        Direct 1300 137 379        Spectrum Networks Ptd. Ltd.
>        Office 1300 133 299        matt at spectrum.com.au
>                                   Level 6, 350 George Street Sydney 2000
>        Spectrum Networks is a member of the Communications Alliance & TIO
> */
> 