Whats going on at Cogent

Dovid Bender dovid at telecurve.com
Tue Oct 16 13:54:17 UTC 2018


They call me every few months. the last time they emailed me I said I
wasn't interested because of the HE issue. I have yet to get another
email.......


On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.list6 at gmail.com> wrote:

>
>
> On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <
> dhubbard at dino.hostasaurus.com> wrote:
>
>> Have had the same sales rep for several years now; unfortunately he has
>> no ability to fix their IPv6 peering issue so we’re slowly removing
>> circuits, but otherwise for a handful of 10gig DIA circuits it’s been
>> stable.
>>
>>
>>
>
> Yep, this.  Whenever Cogent calls, this is what i tell them. Black-holing
> HE and Google ipv6 traffic, which is what they do if i use a default route
> from them, is dead on arrival.  Shows they make bad decisions and dont put
> the customer first, or even create such an illusion.
>
>
> *From: *NANOG <nanog-bounces at nanog.org> on behalf of Ryan Gelobter <
>> ryan.g at atwgpc.net>
>> *Date: *Tuesday, October 16, 2018 at 6:04 AM
>> *To: *NANOG <nanog at nanog.org>
>> *Subject: *Whats going on at Cogent
>>
>>
>>
>> Anyone else seen terrible support and high turnover of sales/account
>> people at Cogent the last few months? Is there something going on over
>> there internally? I'm sure some people will say Cogent has always been crap
>> but in the past their account reps and support were pretty good. It seems
>> to have gone downhill the last 12 months really bad.
>>
>>
>>
>> Regards,
>>
>> Ryan
>>
>
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