DHS: Report on Alerting Tactics

Sean Donelan sean at donelan.com
Wed Oct 10 14:36:29 UTC 2018

Communication service providers play a critical role, but too often 
view public alerting as "someone else's job."

Report on Alerting Tactics
August 7, 2018

However, there was not consensus on which combination of tools is 
generally most effective. The alerting ecosystem consists of multiple 
systems alert originators can use to reach the public with alert and 
warning information, “as well as diverse channels of message delivery, 
distributed sensing devices, and feedback mechanisms.” Alerting ecosystem 
components include:
• Alerts and warnings from Federal, state, and local alerting authorities 
to the public;
• Coordination between alerting authorities and other governmental 
entities (e.g., 911);
• Public information sharing to alerting authorities (e.g., social media 
requests); and
• Public information exchange between community members

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