Escalation point at Google

Guillaume Tournat guillaume at
Mon Nov 12 20:22:19 UTC 2018


Problem with blacklisted CA of Symantec, that issued SSL certificates ?

> Le 9 nov. 2018 à 02:57, Alex Osipov <alex at> a écrit :
> Hello –
> Does anyone have an escalation point or a human to speak to on the Google escalations or  Google Safe Browsing team?  Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers.  We are impacting 30k+ enterprise users in the financial space and have tried everything but all roads lead to automated systems. 
> Can anyone please reach out with a contact if you have one? 
> Sorry to spam this list if this is inappropriate content.  Very desperate here. 
> Thank you,
> Alex Osipov / CTO
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