cgnat - how do you handle customer issues

Aaron Gould aaron1 at
Tue Feb 27 16:30:21 UTC 2018

Couple questions please. When you put thousands of customers behind a cgnat
boundary, how do you all handle customer complaints about the following.


1 - for external connectivity to the customers premise devices, not being
able to access web servers, web cameras, etc, in their premises?


2 - from the premise natted device, when customers go to a university or
bank web site, how do you handle randomly changing ip addresses/ports that
may occur due to idle time and session tear-down in nat table such that the
bank website has issues with seeing your session ip change?




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