60 Hudson Woes

Fri Feb 16 19:50:38 UTC 2018

We just had an issue where cisco was going to replace a power tray in our router at 60 hudson, we are also at telx.  Cisco contracts with IBM for this. The building is now checking that all 3rd party vendors have an existing Certificate of insurance (COI). This take 48 hours to get put in there system... 

So now we are forced to use telx smarthands if it's under 48 hours or weekends

-----Original Message-----
From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Dovid Bender
Sent: Friday, February 16, 2018 12:03 PM
To: NANOG <nanog at nanog.org>
Subject: 60 Hudson Woes

We have space with Digital Realty (aka TELX) and 60 Hudson and lately it's been a nightmare getting in. The real estate management company is having us reconsider our options. They are giving us the option to have ID badges for our employees but for anyone else that wants access we need to request it 48 hours in advance to get approval. So if we plan on having an unexpected outage and we need to have a have a vendor come on site (e.g. a Dell tech) we will need to let them know in advance.

What are peoples experiences with 111 8th and  165 Halsey? We really like the connectivity options at 60 Hudson but at some point the hassle becomes not worth it.