CenturyLink RCA?
Keith Medcalf
kmedcalf at dessus.com
Mon Dec 31 20:31:24 UTC 2018
> It could have been worse:
> https://www.cio.com.au/article/65115/all_systems_down/
"Make network changes only between 2am and 5am on weekends."
Wow. Just wow. I suppose the IT types are considerably different than Process Operations. Our rule is to only make changes scheduled at 09:00 (or no later than will permit a complete backout and restore by 15:00) Local Time on "Full Staff" day that is not immediately preceded or followed by a reduced staff day, holiday, or weekend-day.
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The fact that there's a Highway to Hell but only a Stairway to Heaven says a lot about anticipated traffic volume.
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