Comcast's business internet support

Thu Dec 27 00:22:46 UTC 2018

Nah this does not seem to be related to ICMP throttling. I do observe a
significant service degradation when browsing/streaming various well known
applications (feels like 56K modem :P)
There is a packet loss which is leading to excessive TCP retrans/dup acks.

Cheers,
Masood

On Wed, Dec 26, 2018 at 3:58 PM chris <tknchris at gmail.com> wrote:

> im guessing this is going to be one of those posts where mtr told him the
> ip of the CMTS or another inside hop has loss because it deprioritizes/rate
> limits ICMP :)
>
> On Wed, Dec 26, 2018 at 6:37 PM Seth Mattinen <sethm at rollernet.us> wrote:
>
>> On 12/26/18 15:24, Masood Ahmad Shah wrote:
>> >
>> > You business support team keep insisting on sending an onsite tech. I
>> > explained that I don't believe that will resolve this issue (There is
>> no
>> > evidence of an issue with the lines or signal levels) and it's a packet
>> > loss inside Comcast network, most likely aggregation/backhaul.
>>
>>
>> The easiest way forward is to let them send the tech out. That's the
>> script.
>>
>
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