GTT Regulatory Recovery Surcharge

Mon Dec 3 14:05:09 UTC 2018

On 03/12/2018 14:01, Tom Beecher wrote:
> "Cancelled all GTT connections and replaced them
> with a carrier, that doesn't try to screw their customer base."
> 
> Who is this magical unicorn? :)

Replaced that circuit with NTT. So far, very pleased with that.

Kind regards,
Martin List-Petersen
Airwire Ltd.

> 
> On Mon, Dec 3, 2018 at 8:51 AM Martin List-Petersen <martin at airwire.ie>
> wrote:
> 
>> On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
>>> We've been a GTT customer for several years and on our latest bill we
>>> now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We
>>> only purchase IP Transit services from them, nothing else, and have
>>> never had any fees tacked on top of our contracted agreed upon amount.
>>> Has anyone else ran into this? If this is a legit "surcharge" any idea
>>> of why we were never charged for that before? I figured I'd reach out to
>>> the community on this prior to jumping to further conclusions.
>>>
>>> -Brandon
>>
>> Hi,
>>
>> I'm not sure, if thats a stateside thing, but GTT started increasing the
>> prices on customers that were out of contract to try and get them back
>> into a long term contract.
>>
>> For us that was the last straw, where we simply told them to take their
>> IP transit and keep it. Cancelled all GTT connections and replaced them
>> with a carrier, that doesn't try to screw their customer base.
>>
>> Kind regards,
>> Martin List-Petersen
>> --
>> Airwire Ltd. - Ag Nascadh Pobail an Iarthair
>> http://www.airwire.ie
>> Phone: 091-395 000
>> Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in
>> Ireland No. 508961
>>
> 

-- 
Airwire Ltd. - Ag Nascadh Pobail an Iarthair
http://www.airwire.ie
Phone: 091-395 000
Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in 
Ireland No. 508961