GTT Regulatory Recovery Surcharge

Mon Dec 3 14:01:24 UTC 2018

"Cancelled all GTT connections and replaced them
with a carrier, that doesn't try to screw their customer base."

Who is this magical unicorn? :)

On Mon, Dec 3, 2018 at 8:51 AM Martin List-Petersen <martin at airwire.ie>
wrote:

> On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
> > We've been a GTT customer for several years and on our latest bill we
> > now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We
> > only purchase IP Transit services from them, nothing else, and have
> > never had any fees tacked on top of our contracted agreed upon amount.
> > Has anyone else ran into this? If this is a legit "surcharge" any idea
> > of why we were never charged for that before? I figured I'd reach out to
> > the community on this prior to jumping to further conclusions.
> >
> > -Brandon
>
> Hi,
>
> I'm not sure, if thats a stateside thing, but GTT started increasing the
> prices on customers that were out of contract to try and get them back
> into a long term contract.
>
> For us that was the last straw, where we simply told them to take their
> IP transit and keep it. Cancelled all GTT connections and replaced them
> with a carrier, that doesn't try to screw their customer base.
>
> Kind regards,
> Martin List-Petersen
> --
> Airwire Ltd. - Ag Nascadh Pobail an Iarthair
> http://www.airwire.ie
> Phone: 091-395 000
> Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in
> Ireland No. 508961
>
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