GTT Regulatory Recovery Surcharge

Mon Dec 3 13:49:03 UTC 2018

On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
> We've been a GTT customer for several years and on our latest bill we 
> now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We 
> only purchase IP Transit services from them, nothing else, and have 
> never had any fees tacked on top of our contracted agreed upon amount. 
> Has anyone else ran into this? If this is a legit "surcharge" any idea 
> of why we were never charged for that before? I figured I'd reach out to 
> the community on this prior to jumping to further conclusions.
> 
> -Brandon

Hi,

I'm not sure, if thats a stateside thing, but GTT started increasing the 
prices on customers that were out of contract to try and get them back 
into a long term contract.

For us that was the last straw, where we simply told them to take their 
IP transit and keep it. Cancelled all GTT connections and replaced them 
with a carrier, that doesn't try to screw their customer base.

Kind regards,
Martin List-Petersen
-- 
Airwire Ltd. - Ag Nascadh Pobail an Iarthair
http://www.airwire.ie
Phone: 091-395 000
Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in 
Ireland No. 508961