[Ext] Re: Hurricane Maria: Summary of communication status - and lack of

Barbara Roseman barbara.roseman at icann.org
Fri Sep 29 16:22:17 UTC 2017

Sean, thank you for all the excellent updates you have been providing. Status.pr is disturbing since there is no context to the stats offered on this page. 49% of supermarkets may be open, but with nothing on their shelves. And 11k refugees? Who are they trying to kid with a number like that. 

mauigrrl at earthlink.net

Written on the move, apologies for any errors. 

> On Sep 29, 2017, at 8:15 AM, Sean Donelan <sean at donelan.com> wrote:
> Career federal employees are taught to write situation reports in very boring language with just the facts known. Nevertheless, after reading lots of situation reports, you start to notice when the bubureaucratic language changes. Perhaps the most famous was the commander of Apollo 13's report "Houston, We have a problem."
> Puerto Rico has announced a new web site with current status:
> https://urldefense.proofpoint.com/v2/url?u=http-3A__status.pr_&d=DwIBAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=eFHwbDul3gCazAMQCZYPBUi5FR29U9pfCEZA3KSPp1U&m=8QGAW2zyikBvyqdqem1ufMWHN1wmpYs5CHOkKkgxHuY&s=zr44KzVhB4CMsDiVsjPo0RNdkIMb14m0WxW3UV60JYY&e= 
> However, in the last 24 hours I've noticed some agency situation reports used different statistics to report "happy, happy, joy, joy" stuff. In the bureaucratic world, this is very concerning, such as when the Veterans Administration was misreporting appointment waiting times to look better.
> You can't fix problems, if the real situation isn't being reported accurately to senior leadership even if its bad news.

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