Hurricane Maria: Summary of communication status - and lack of

Tue Sep 26 10:37:58 UTC 2017

Keep on posting this great info Sean. It is being passed along. Just wanted
you to be aware.

On Tue, Sep 26, 2017 at 12:52 AM, Sean Donelan <sean at donelan.com> wrote:

> It looks like someone kicked the cellular carriers public relations people
> into gear. Today, instead of the normal "we care" messages; they released
> statements providing more concrete details about their restoration activity
> in PR and USVI.
>
> Overall, 91.2% cell sites out of service in Puerto Rico. 34 of 78 counties
> have 100% cell sites out of service.  This will continue to change up and
> down, as sites are restored and circuits are damaged by cleanup activity.
>
> There are over 2,671 cell sites on Puerto Rico and 106 cell sites in U.S.
> Virgin Islands.  As carriers bring in tens of generators and repair
> equipment at a time, gives you some idea how long restoration will take.
>
>
> In alphabetical order...
>
> ATT:
> "We continue to send aircraft with essential supplies and network
> resources as we help the people of Puerto Rico. These flights include
> portable temporary cell sites, high capacity generators to provide
> temporary power, and other larger network equipment on cargo planes and
> barges to help restore services on the island. We planning to set up a
> number of portable cell sites in the San Juan area as soon as possible.
>
> So far, we’ve sent multiple flights carrying the following supplies:
> More than 30 generators
> 5,000+ gallons of water
> We are also focused on network restoration in the U.S. Virgin Islands are
> bringing additional resources there."
>
>
> Claro (google translate from Spanish):
> They reported that in the metropolitan area specifically, Claro's signal
> was already reaching 31 percent of customers in San Juan, 22 percent in
> Guaynabo and 18 percent in Carolina and Bayamón.
>
> At the island level, the Claro signal is up in 14 municipalities today,
> covering an average of 20 percent of the clients in Aguada, Manatí,
> Mayaguez, San Germán, Cabo Rojo, Trujillo Alto, Dorado, Camuy,
> Quebradillas, Humacao, Juncos , Caguas, Aguadilla and Toa Baja.
>
> That number will increase in the coming days.
>
>
> Sprint:
> "A vessel has already arrived in Puerto Rico with the generators and parts
> required to begin the work. In turn, a body of over 40 Sprint engineers and
> technicians in the United States were sent to the Island to join the local
> technical staff, coordinate the delivery of the equipment received and
> continue work to speed up the communication.
> A second shipment will arrive on the island this Wednesday, September 27
> with additional spare parts and materials."
>
>
> T-Mobile:
> "The damage to the infrastructure is unprecedented, but equally it is the
> support we are receiving from T-Mobile US. Between Saturday and Sunday, six
> MD11 cargo planes and one AM124 (second largest cargo plane in the world)
> arrived with 80 generators, 16 trucks, equipment to build 100 communication
> facilities. More cargo planes will arrive today with more equipment and
> personnel."
>
> T-Mobile also mentions while T-Mobile's field engineering crew was at the
> Luis Muñoz Marín Airport, they were drafted to help install a generator for
> the FAA Control Tower. That's one way to help get your supplies on the
> island.
>
>
> If you have information about other telecommunication providers in Puerto
> Rico or U.S. Virgin Islands, let me know.
>
>
>
> Due to damage to the FAA communications and guidance systems, only a dozen
> or so commercial flights can land during daylight hours each day. Airlines
> report over 20,000 people on standby lists, and nearly 1,000 people waiting
> at the airport for any flight.
>
> The Port of San Juan is open, daylight hours only, and receiving freight
> barges. While there is a plenty of fuel, food and supplies at the port;
> getting truck drivers to the port and damage/blocked roads is slowing
> distribution of supplies to the rest of the island. U.S. Mail and other
> express delivery companies still do not have service in Puerto Rico.
> Limited U.S. Mail hand-out service is available at a few post offices in
> U.S. Virgin Islands.
>