Google DNS intermittent ServFail for Disney subdomain

David Sotnick sotnickd-nanog at
Fri Oct 20 03:41:46 CST 2017

Hi Nanog,

I am principal network engineer for sister-studio to Disney Studios. They
have been struggling with DNS issues since Thursday 12th October.

By all accounts it appears as though *some* of the Google DNS resolvers
cannot reach the authoritative nameservers for "".

This is causing ~20-30% of all DNS requests against Google Public DNS / to fail for requests in this subdomain.

The name servers reside in

Might someone be able to *connect me* with someone at Google to assist my
poor colleagues who are banging their heads against a brick wall here.

Thank you,

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