Northern California fires and telecomm outages

Wed Oct 18 14:11:41 UTC 2017

On 10/17/2017 10:05 PM, Constantine A. Murenin wrote:
> Hi Mike,
>
> Thanks for sharing the story in what must be quite a difficult time.
>
> You mention that Level3 also has presence in the county, including
> their own independent route.  Did they also suffer an outage during
> this latest incident?  If not, then why did their connection not allow
> at least some customers to remain online?
>
> Also, as another poster pointed out, would also be interesting to know
> why the microwave link was not already established prior to this
> incident if the single point of failure was so well known.
> (Especially if your contract with AT&T already mentions that you are
> supposedly allowed to have microwave at their CO.)
>
> Cheers,
> Constantine.

We have attempted to engage exactly that for years - installing a 
microwave backup - but the only place it can be done, the top of the ATT 
central office where we are located - is resisted steadfastly by ATT 
despite it being a right enshrined in our contract, and there are no 
other realistic options that are also within our financial means to 
accomplish at this time.

Mike-