Temp at Level 3 data centers
Matthew Pounsett
matt at conundrum.com
Thu Oct 12 14:04:08 UTC 2017
I'm a few years removed from having direct involvement in our DCs now, so I
don't have an example on hand to look at. Is cooling (and in-cabinet
temperature) not a part of the SLA? If it is, then there shouldn't be a
question of the DC staff brushing off complaints about the
temperature–either L3 should fix it or pay the penalties. If it isn't,
then I'd suggest having a look at your contract (and possibly looking a new
DCs) at renewal time.
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