SoCal FIOS outage(?) / static IP readdressing
Ray Van Dolson
rvandolson at esri.com
Wed Jan 4 21:57:10 UTC 2017
On Wed, Jan 04, 2017 at 01:52:15PM -0800, Paul B. Henson wrote:
> > From: Valdis.Kletnieks at vt.edu
> > Sent: Wednesday, January 04, 2017 6:49 AM
> > Even if nothing else happens, calling in and reporting the problem *does*
> > (or at least it *should*) set the clock running for any SLA-related
> > compensation.
> I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you
> call and whine enough you might get a billing credit, but as another poster
> pointed out, it's generally not worth it.
Have been evaluating going to more consumerish-grade circuits like this
at remote locations, but this scenario is one that has kept me sticking
with the more traditional (and more expensive) SLA-bound circuits.
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