ticketmaster.com 403 Forbidden

Jon Meek meekjt at gmail.com
Mon Feb 6 17:01:25 UTC 2017

Another way to get on their block list is to have a lot of users behind a
single NAT or proxy IP address. In my experience they blocked single IPs.
The first time it was easy to explain that there were 30,000 users behind
the single address and get the block cleared. After that it became more
difficult to get someone to listen. In one case I gave up because we were
about to make a data center change and the blocked address would no longer
be used.

However, I don't believe that the problem ever came back, maybe because we
had fewer users behind individual IP addresses, or because they finally
note that the netblocks were owned by $LARGE_CORPORATION.

On Mon, Feb 6, 2017 at 11:49 AM, Suresh Ramasubramanian <ops.lists at gmail.com
> wrote:

> My guess is you have or had sometime in the long distant past a scalper
> operating on your network, using automated ticket purchase bots.
> If you still have that scalper around, you might want to turf him.  If
> he’s ancient history, saying so might induce them to remove the block.
> --srs
> On 06/02/17, 8:45 AM, "nanog-bounces at nanog.org on behalf of
> mike.lyon at gmail.com" <nanog-bounces at nanog.org on behalf of
> mike.lyon at gmail.com> wrote:
>     Yup, i have a /22 that has the same problem. Support is useless...
>     > On Feb 6, 2017, at 08:35, Ethan E. Dee <edee at globalvision.net>
> wrote:
>     >
>     > It gives me a Forbidden error.
>     > It has for over a year.
>     > There support says they are not allowed to me why by their policy.
>     > it is across an entire /19.
>     > I gave up after the fifth time and encourage the customers to call
> them individually.
>     >
>     >> On 02/06/2017 11:09 AM, Niels Bakker wrote:
>     >> * Charles.Manser at charter.com (Manser, Charles J) [Mon 06 Feb 2017,
> 16:21 CET]:
>     >>> It seems that browsing to ticketmaster.com or any of the
> associated IP addresses results in a 403 Forbidden for our customers today.
> Is anyone else having this issue?
>     >>
>     >> http://help.ticketmaster.com/why-am-i-getting-a-blocked-
> forbidden-or-403-error-message/
>     >>
>     >>
>     >>    -- Niels.
>     >

Jon T. Meek, Ph.D.

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