One week remaining in the 2017 ARIN Customer Satisfaction Survey!

John Curran jcurran at arin.net
Wed Dec 6 18:15:08 CST 2017


NANOGers -

     If you make use of the ARIN’s services, here is a great opportunity to provide ARIN
     feedback on what we’re getting right and how we can improve.  The 2017 ARIN
     Customer Satisfaction Survey is available as detailed below, and will remain open
     for just another week!   (There is also a prize drawing involved, for those who need
     just a little extra incentive..)

Thanks in advance for your input!
/John

John Curran
President and CEO
ARIN


Begin forwarded message:

From: ARIN <info at arin.net<mailto:info at arin.net>>
Subject: [arin-announce] 2017 ARIN Customer Satisfaction Survey Now Open
Date: 30 November 2017 at 12:08:42 PM EST
To: <arin-announce at arin.net<mailto:arin-announce at arin.net>>

From November 30 – December 14, ARIN is conducting a survey to
determine the current level of customer satisfaction with ARIN services
and to inform a path forward to make future improvements. This customer
satisfaction study will enhance the feedback collection we already
conduct throughout the year using transaction surveys, the feedback
button on the front page of the ARIN website, the ARIN Consultation and
Suggestion Process, and other feedback mechanisms.

As with our previous customer satisfaction survey, we are working with a
marketing research firm, Rockbridge Associates, to conduct this survey
and gain a better understanding of our performance in all areas of the
organization. The survey should only take about 15 minutes to complete
and is available (via confirmit.com<http://confirmit.com>) at:

http://survey.us.confirmit.com/wix/p3085177322.aspx

We will randomly select winners to receive a $500 Amazon Gift Card
during the survey period. If you would like to participate, please
provide your name and an email address on the final page of the survey.
This information will only be used for the purposes of randomly
selecting and contacting survey prize winners. The names of the winners
will be announced. If you do not wish to be included in the random
drawing for a gift card, you can complete the survey without providing
your name and email address.

Your feedback is important to us, and we value your time to help improve
ARIN services. The survey is currently open. Let us know how we’re doing.

Thank you.

Richard Jimmerson
Chief Information Officer
American Registry for Internet Numbers (ARIN)


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