Novice sysadmins

Filip Hruska fhr at fhrnet.eu
Wed Dec 6 16:38:13 CST 2017


I disagree that nobody cares about abuse.

I actually received an abuse report from SES as someone thought it would 
be funny to flag my previous email I sent to this discussion as spam.
https://i.imgur.com/RgQa2fN.png


--
Filip Hruska
Linux System Administrator

Dne 12/6/17 v 11:52 Rich Kulawiec napsal(a):
> On Tue, Dec 05, 2017 at 09:54:21AM -0700, Grant Taylor via NANOG wrote:
>> The vast majority of what I've experienced in the last ~20 years has been
>> people willing to help others who are trying to help themselves.
> "Help will always be given at Hogwarts to those who ask for it."
>
>> If you are trying, make an honest mistake, and are willing to correct it
>> when others politely let you know, you will quite likely find people willing
>> to help you.  Especially if you return the favor in kind.
> Yes.  That's how we all get better at this.  And when any of us learn,
> we all benefit, so it's in our mutual best interest to share knowledge.
> (I've learned more here than I can measure.  And I'm grateful for it.)
>
>> If you are being a hooligan and not responding to problems reported to you
>> or purposefully ~> wantonly doing things to others ... good luck.
> And the latter is the problem: we are faced, unfortunately, with massive
> operations that were designed, built, and deployed without the slightest
> consideration for responsible behavior toward the rest of the Internet.
> All the rest of us are paying the price for that arrogance, incompetence
> and negligence: we're paying for it with DoS/DDoS defenses, with spam
> and phish defenses, with brute-force attack defenses, with time and
> money and computing resources,  with complexity, with late nights and
> early mornings, with annoyed customers, and -- on the occasions when those
> defenses fail -- devastating consequences for organizations and people.
>
> These costs aren't always obvious because they're not highlighted line
> items in an accounting statement.  But they're real, and they're huge.
>
> How huge?  Well, one measure could be found in the observation that
> there's now an entire -- large and growing -- market segment that
> exists solely to mitigate the fallout from these operations.
>
> And those same massive operations are doing everything they possibly
> can to avoid hearing about any of this.  That's why [email protected] is effectively
> hardwired to /dev/null.  And I note with interest that nobody from AWS
> has had the professionalism to show up in this thread and say "Gosh, we're
> sorry.  We screwed up.  We'll try to do better.  Can you help us?"
>
> Because we would.
>
> ---rsk
>



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