Comparing Backbone providers from support POV
Faisal Imtiaz
faisal at snappytelecom.net
Sun Aug 27 18:13:42 UTC 2017
Hi Bassem,
All three of them are excellent Networks with Extensive Resource and excellent Technical Staff Behind them.
I am not sure if you are going to be able to find enough of a difference in their Support to make a decision based on it.
Regards.
Faisal Imtiaz
Snappy Internet & Telecom
7266 SW 48 Street
Miami, FL 33155
Tel: 305 663 5518 x 232
Help-desk: (305)663-5518 Option 2 or Email: Support at Snappytelecom.net
----- Original Message -----
> From: "Bassem Fawzi" <bfawzi at noor.net>
> To: "nanog list" <nanog at nanog.org>
> Cc: "core" <core at noor.net>
> Sent: Thursday, July 27, 2017 5:08:53 AM
> Subject: Comparing Backbone providers from support POV
> Hello All,
>
> This is Bassem and this is my first participation in nanog.
>
> We are planning to get a new 10G circuit and we are comparing the IPT service of
> three backbone providers that met our technical and financial requirements, Now
> to take all aspects into consideration we need to compare them from the support
> point of view.
>
> The three providers are NTT,GTT and Telia so if any one have dealt with them
> before and can help us rate their support it would be Great.
>
> Many thanks.
>
> --
> Best regards,
>
> Bassem Fawzy
> Network engineer – Core Team
> City Stars Capital 5 A4
> Omar Ibn El Khattab St.
> Heliopolis, Cairo, Egypt
> Mobile GSM: +2 01006580139
> Land Line: +2 02 16700 EXT:139
> FAX: +2 02 37482816
> Email: bfawzi at noor.net
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