Should abuse mailboxes have quotas?

John Levine johnl at iecc.com
Tue Oct 25 04:50:20 UTC 2016


>Are there any ISP's left that read and respond to abuse@ in a timely
>fashion?  I haven't seen one in at least a decade.  Maybe I e-mail the
>wrong ones.

Or maybe you send reports that they can't act on.  Mine are all in ARF
format and ISPs reply and tell me they've acted on them all the time.

In many cases they reports go into ticketing systems, so they'll get
acted on but you don't get an answer from a person.  That's fine with
me, I'd rather they spend time swatting bad guys than composing mail
by hand.

R's,
John



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